Spencer A/C and Justin in particular have been absolutely awesome. From the advisory stage, through the sale and especially through the install and system balancing. The installation crew was friendly, professional and kept a clean job site. The leader of the crew was quick to handle any little issues that came up with out any questions. Service after the install has been beyond amazing!! We feel quite fortunate to have found them! These folks are all about customer service!!
This was a maintenance call. Service was on time, congenial, fast and efficient.
It was much more complicated than I thought, but Ramiro handled everything .
Ramiro was so courteous, very knowledgeable and thorough. He explained everything to my understanding.
Arrived early, but was able to wait a couple minutes for wife to arrive.
I recently used Spencer Air for my office space. both Ramiro and Raul were amazing with their passion, and determination to help me out with my ac units at my office space that I lease. they understood that I wasn't at fault with my ac units and took the time out to help.
Jeremy was very nice and professional. Beyond that, he did not perform a service. He said his boss will send me a quote and that one part I need will cost $339 and the other he is not sure of but he knows it will be more than $339. Plus an $89 service call. So the minimum cost will be more than $767. Since I know virtually nothing about HVAC systems, I am unable to give a rating for quality and value. The best way to do that is to get a second opinion.
Personable, well informed employee, very through
Our technician did a very thorough job in servicing our unit.
I have come to rely on Spencer for our AC and Heat needs. Always helpful and professional. Our outside AC condenser went out yesterday afternoon leaving us without AC during 100+ weather. Called Spencer and they promised a 10-12 window for a technician. Jeremy Rico showed up on time. He let me briefly describe the problem, show him the unit, and then went to work. He quickly found out the breaker disconnect for the unit was not getting power so this turned out to be an electrical problem; not an AC problem. I appreciate that he brought me out to the unit and had me verify with him about the power. Because I’ve always had good results with Spencer, I relied on Jeremy’s findings. An electrician later proved him right. Spencer is our go to Company.
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