it's really hard to get ahold of them and schedule services. For the prices charged it would be nice if they were more responsive, showed up closer to the time of the appointment or if running late communicate that. If you want to charge for a premium service you need to deliver on all of those value points.
Response from Integrate Comfort Systems:
Hi Aaron, Thank you for the response, we will be more diligent in our communications…….Please be aware that your scheduled maintenances are spread apart based on your last performed maintenance and our computer systems track that, so unless you are due for a maintenance we will not be reaching out to you on any prior occasions. We appreciate your business and hope to be your go to Heating and Cooling partner in the future!