The installation was neat. The units work great. The only issue I had was that they left the front door wide-open for their convenience (coming in and out with equipment parts) during several hours of the downstairs furnace installation. That allowed any crawling or flying insect to enter the home, not to mention the potential for cats, dogs or unwanted people.
Response from North Bay Heating and Air :
The techs will make sure to shut the door after coming back into your home. We appreciate your business.