7616 Marathon Dr
Biloxi, MS 39532
(228) 392-5092

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Local Reviews

Rated 5.0 out of 5 stars based on 15 customer reviews

Outstanding Service!!!

We recently needed to replace an older, poorly configured central AC system. After consulting with multiple vendors, we hired North Bay AC and Heat due to their integrity and professionalism. Mark performed a thorough inspection of our entire existing system and provided us with multiple estimates, along with a detailed explanation of each of our options. He answered every question we asked, and there were plenty of questions! Once we made our decision, including replacing our old duct work to better match the new systems capabilities, Teresa got the work scheduled promptly and courteously. She was so nice! The service professionals installed everything quickly, professionally, and safely. And, cleaned everything as they went! All while we were working from home. We are so happy with our new system. Thank you North Bay for your honesty, professionalism and integrity!!!


Response from North Bay Heating and Air :

These are the kind of reviews that we pride ourselves on. We appreciate your loyalty.

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Great experience

When it was time to replace my aging air conditioning system and ductwork I called Northbay Air. From scheduling the appointment, to receiving my quote and having the system installed, myExperience was nothing but positive. The service technicians were knowledgeable And hard-working. They took All precautions to protect my ceilings, my floors, And my home in general. I have used Northbay for more than 10 years now and I’ve had nothing but a great experience.


Response from North Bay Heating and Air :

These are the kind of reviews that we pride ourselves on. We appreciate your loyalty.

  • Overall Experience
  • Quality
  • Value
  • Convenience

Great service. Quick install

The North Bay team did a fantastic job. The time from ordering the new AC to the install was very fast. My house is cooling better than it has in years.


Response from North Bay Heating and Air :

These are the kind of reviews that we pride ourselves on. We appreciate your loyalty.

  • Overall Experience
  • Quality
  • Value
  • Convenience

Polite and personable installers

The installation was neat. The units work great. The only issue I had was that they left the front door wide-open for their convenience (coming in and out with equipment parts) during several hours of the downstairs furnace installation. That allowed any crawling or flying insect to enter the home, not to mention the potential for cats, dogs or unwanted people.


Response from North Bay Heating and Air :

The techs will make sure to shut the door after coming back into your home. We appreciate your business.

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Renae

North Bay AC and Heating are very professional and knowledgeable. They go the extra mile to make sure their clients are taken care of. They offered to bring window air conditioners until my new unit could be installed. I highly recommend them !


Response from North Bay Heating and Air :

Awesome!!! These are the kind of reviews that we pride ourselves on. We appreciate your loyalty.

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Awesome price and amazing service!

They did a great job considering what they were walking into was a little bit of a challenge but amazing work and I'm pleased with the results of the new unit.


Response from North Bay Heating and Air :

We appreciate you putting your trust into North Bay.

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Great experience

Could not have been better....


Response from North Bay Heating and Air :

Thank you Mr. Rogers, we appreciate your loyalty with our business!

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Highly recommended Great Service

If there was a 20 star review North Bay Heating Air would get it. Honest company and great service. I would highly recommend North Bay!!


Response from North Bay Heating and Air :

Awesome!!! These are the kind of reviews that we pride ourselves on. We appreciate your loyalty.

  • Overall Experience
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  • Convenience

Great service

Great service


Response from North Bay Heating and Air :

Thank you for the five star review

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Donna

Trustworthy and excellant service. Wouldnt use anyone else.


Response from North Bay Heating and Air :

Thank you for the amazing review and the loyalty

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Job Locations

Mark A.

Mark A. Job Checkin

Installing new 16 Seer Rheem System.


Mark A.

Mark A. Job Checkin

changed capacitor out for a family in Ocean Springs


Michael  V.

Michael V. Job Checkin

Changing out a capacitor that has gone bad.


Mark A.

Mark A. Job Checkin

Checking out compressor.


Michael  V.

Michael V. Job Checkin

Changing out drier on unit.


Mark A.

Mark A. Job Checkin

Clean dirty coil.


Michael  V.

Michael V. Job Checkin

A/C tune up. Part of maintenance agreement.


Michael  V.

Michael V. Job Checkin

Repair work.


Mark A.

Mark A. Job Checkin

Changing our fan motor for a customer in Biloxi


Michael  V.

Michael V. Job Checkin

Performing A/C tune ups on two units under ourPreventive Maintenance Agreement plan.


Michael  V.

Michael V. Job Checkin

Inspecting unit


Mark A.

Mark A. Job Checkin

Doing tune up on Air Conditioner System


Teresa A.

Teresa A. Job Checkin

Picking up parts for jobs scheduled today.


Michael  V.

Michael V. Job Checkin

Repairing wires due to homeowner doing lawnwork.


Mark A.

Mark A. Job Checkin

Performing a tune up on Air Conditioner and checking ductwork.