Outstanding service
Response from Bollom & Parker Insurance Group, LLC:
Thank you so much!
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Quality
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Scott does great job!
Response from Bollom & Parker Insurance Group, LLC:
Thanks for appreciating!
Overall Experience
Quality
Price
Convenience
Response from Bollom & Parker Insurance Group, LLC:
Thank you!
Overall Experience
Quality
Price
Convenience
Response from Bollom & Parker Insurance Group, LLC:
Thank you!
Overall Experience
Quality
Price
Convenience
I've been with these guys since I moved to Dallas. Easy to work with and always available when I need something. Highly recommend this company.
Response from Bollom & Parker Insurance Group, LLC:
Thank you for the positive review and for recommending us!
Overall Experience
Quality
Price
Convenience
Updated client's automatic billing info.
Promptly serviced client's policy change request.
Ordered an updated home insurance policy packet for client.
Discussed client's auto policy and made changes that saved her $142.30 a year.
Client called to remove a vehicle from his auto policy and replace it with a newly acquired one. I took down the vehicle's information and went into the insurance company's website and added the new vehicle. I went over the coverage with the client to ensure that he was happy with his policy limits. I advised client that we should wait to remove the vehicle he wanted removed as client stated that he still maintained possession of the vehicle. Because we want to ensure our clients are always covered with insurance for their protection, I advised client that once the insurance company picked up the vehicle, he should call us back and we would remove same from the policy at that time. I then emailed client a copy of his ID Card for his newly acquired vehicle.
Client called to say that he had received a copy of his ID card but was unable to open the attachment or view same on his phone. I advised client that I would print out his ID card, scan it and send it to him that way in hopes he would able to access same. I promptly attended to the matter and emailed client his ID card.
Client called to give his credit card information so payment could be made for both his home and auto policies. Payment was made and receipts were emailed to client. Client was also given advice regarding possible hail damage sustained to his roof and how to proceed with the insurance company.
Serviced Bruce's auto policy when adding a youthful driver.
Client called and asked for a copy of his auto ID card to be emailed to him. ID card was then emailed to client. Unfortunately, client was unable to open it. Client called back and asked if we could try and email his ID card again. A copy of his ID card was printed off, scanned and emailed to client who replied back that he was successfully able to open same.
Emailed client on 3/20/17 to let her know that her mortgage company had not yet paid for her insurance premium. Called her mortgage company on 3/21/17 and asked them to check into the payment and whether or not the payment had cleared. Emailed client on 3/22/17 to let her know that I had checked the website of her insurance company and that they showed payment had been made on 3/21/17.
Helped Cathy work through her water damage claim!
Helped the Family save $900 per year on their Home and Auto Insurance!
Helped the Family save $900 per year on Home and Auto Insurance!