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I cannot say enough great things about the employees at BPI especially Robin. I've never had better customer service! Robin is always so prompt and sweet. She goes above and beyond to make sure my needs are met.
Response from Bollom & Parker Insurance Group, LLC:
Thank you Madison for this wonderful review. We're happy to hear you had such a positive experience with BPI!
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Robin provided a quick response and turn around on a time sensitive request. She was a pleasure to work with and greatly assisted me in a time of need!
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Years ago, after many years with State Farm (where I seldom interacted with my agent) I got a large premium increase and contacted Bollom & Parker Insurance. They significantly reduced my premiums and improved my coverage. That was probably over 10 years ago and I have been with them ever since. The ability to shop the insurance with several companies each year has kept my coverage and premiums in check. The personal service and advice on all kinds of insurance questions alone are invaluable compared to my prior experiences but coupled with the multiple insurers they write for, I can't imagine ever using another agent again. When friends have mentioned insurance needs, I have referred B&P Insurance and I they have also become long-time customers. I just went through another switch where the insurer wanted to significantly raise premiums and without my even asking, B&P shopped my policy and not only avoided the increase, but got a decrease in cost with the same coverage.
Response from Bollom & Parker Insurance Group, LLC:
Thank you for the great review and recommendation! We appreciate you choosing us. Thank you so much!
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it was completed in seconds
Response from Bollom & Parker Insurance Group, LLC:
Thank you so much for the 5-star review!
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Response from Bollom & Parker Insurance Group, LLC:
Thank you so much!
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We have had our personal and business insurance policies with Bollom & Parker Insurance for many years. Teri Bollom is our agent and is honest and we know our insurance needs are in good hands. The entire office provides excellent customer service and very competitive rates. We love Bollom & Parker Insurance and will continue as customers for many years to come.
Response from Bollom & Parker Insurance Group, LLC:
Wow, what a great review! Love to hear this! Thank you so much Kim for your kind comments and continued business!
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I appreciate your quick response to my questions and concerns.
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I needed some documents due to moving and Robin handled the change flawlessly.
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We are pleased to be working with an independent agent that helped to find better insurance coverage at a lower cost!
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I've enjoyed both homeowner's policies I've purchased over the years...I've used both Kemper and Safeco.
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I always enjoy my conversations with Darren. He's so patient and good about answering all my questions in a timely manner. I feel like I've been educated by the end of a phone call.
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Processed payments for all of client's policies.
Answered a client question regarding filing a claim.
Answered questions client had regarding his auto policy.
Processed premium payment and was able to get the late fee removed.
Assisted client in processing premium payments.
