Our heater went out just before Thanksgiving and was able to reach out to Triple Play late afternoon. I received a call to set an appointment for the morning. 30 minutes later got a call about an availability that night free of after hours fees. Justin came out explained the process in a very knowledgeable and profession manner. Ultimately my heater needed replaced, so Justin made a call and got us an appointment for the very next day first thing in the morning!! Austin & Bryson came by for the install with an estimated 2-3 hour replacement and we’re done in 2.5. They not only did the install but made some nice adjustments to the plumbing for future maintenance. They very professional and left the place as clean as they came and answered all the questions I had about proper care and maintaining the new unit with expert advice. Definitely found the place to go with all future heat & air needs…with an added bonus of mentioning their new plumbing service if I ever need it.
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