Very courteous, polite, professional, on time, care about safety and quality, addressed an issue about my system that could be dangerous. Got a rush order to fix it same day.
Response from Rockwall One Hour Air Conditioning and Heating:
Thank you for a great review about our technician. We appreciate your loyalty.
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Jeff was very professional and knowledgeable. He has a great attitude and did a wonderful job.
Response from Rockwall One Hour Air Conditioning and Heating:
Jeff appreciates the great review and five stars. Please ask for Jeff next time you need service.
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The service technician, Paul is extremely knowledgeable and very professional. I would highly recommend Rockwall One Hour AC and heating.
Response from Rockwall One Hour Air Conditioning and Heating:
Thank you for your kind review about Paul. We really appreciate it!
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The technician was friendly but professional, answered all my questions, took his time. The company has great service and quick with scheduling.
Response from Rockwall One Hour Air Conditioning and Heating:
Thank you for the amazing review and five stars
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Paul was very keen and focused in finding out problem with our new Ac , and he found and fixed it . I commend entire of your company , Debbie and Donna as well for their kindness always
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randy is excellent! i am working on an overall google review of everyone who i have dealt with at rockwall heating and air. needless to say, everyone has been stellar!
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Debbie, I want you to know how much I appreciate the excellent service you provided this past week, when you installed my 2nd unit with your system. Your attention to detail, great communication skills, and great installation team made the experience even better than I expected. I won't hesitate to bring future friends to your Rockwall Heating & Air, Inc.
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One of the best Air Conditioning Companies around. We are on a fix income and this company went out of its way for us. The owner was awesome, Debbie is the best and I mean the best, and the Installation team was great.
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Changed out a run cap on a 5 year old carrier condenser checked the charge the unit is operating at this time
Looked over a older 4 ton rheem system found leak on condenser coil
Replacing a 5 ton gas horizontal unit in an attic with a full new system
Looked over. Systems for a customer selling their house
Preformed 2 system maintenance found no issues with the systems
Performing a furnace maintenance checkup in Rowlett Texas
