1551 E Interstate 30. Ste 400
Rockwall, TX 75087
469-745-1102

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Local Reviews

Rated 4.9 out of 5 stars based on 345 customer reviews

James

Tech was knowledgeable and addressed concerns quickly. In addition answered and addressed all our concerns. I want Paul only to service our units.


Response from Rockwall One Hour Air Conditioning and Heating:

AWESOME!! Paul is very thankful for the amazing review and five stars. Please ask for Paul next time you need service. Thank you for your loyalty!!!

  • Overall Experience
  • Quality
  • Professionalism
  • Convenience

Joe

Outstanding work by Jeff and Conner!


Response from Rockwall One Hour Air Conditioning and Heating:

Thank you for your kind review about our team. We really appreciate it!

  • Overall Experience
  • Quality
  • Professionalism
  • Convenience

Great service, care about safety and quality

Very courteous, polite, professional, on time, care about safety and quality, addressed an issue about my system that could be dangerous. Got a rush order to fix it same day.


Response from Rockwall One Hour Air Conditioning and Heating:

Thank you for a great review about our technician. We appreciate your loyalty.

  • Overall Experience
  • Quality
  • Professionalism
  • Convenience

Helpful Service

We appreciated Jeff’s thorough explanation of what needed to be done with our HVAC system and his willingness to educate us on our options.


Response from Rockwall One Hour Air Conditioning and Heating:

AWESOME!! Jeff is very thankful for the amazing review and five stars. Please ask for Jeff next time you need service.

  • Overall Experience
  • Quality
  • Professionalism
  • Convenience

Great service!

Jeff is always a pleasure to deal with!


Response from Rockwall One Hour Air Conditioning and Heating:

Jeff appreciates the kind words and five stars. Please ask for Jeff next time you need service.

  • Overall Experience
  • Quality
  • Professionalism
  • Convenience

Family

Rockwall One Hour has always been there for us. They do a great job and we appreciate everything they do!!


Response from Rockwall One Hour Air Conditioning and Heating:

Thank you for the five star review. We appreciate your loyalty.

  • Overall Experience
  • Quality
  • Professionalism
  • Convenience

Quick, Friendly Service

I had a service call on my AC condenser unit. Was expecting the worse, but was only the capacitor. Was covered under my home warranty. Same day service, arrived on time, was informed what was being done. Great!


Response from Rockwall One Hour Air Conditioning and Heating:

Thank you for a great review about our technician. We appreciate your loyalty.

  • Overall Experience
  • Quality
  • Professionalism
  • Convenience

Expert Service


Response from Rockwall One Hour Air Conditioning and Heating:

We appreciate your loyalty.

  • Overall Experience
  • Quality
  • Professionalism
  • Convenience

Randy

Randy was great. Had the issue fixed quickly and offered information to avoid these problems in the future. Great experience.


Response from Rockwall One Hour Air Conditioning and Heating:

AWESOME!! Randy is very thankful for the amazing review and five stars. Please ask for Randy next time you need service.

  • Overall Experience
  • Quality
  • Professionalism
  • Convenience

Ac fixed

Great service! Very friendly and helpful. Such a quick and easy fix! Thank you!


Response from Rockwall One Hour Air Conditioning and Heating:

Perfection is what we strive for! Thank you.

  • Overall Experience
  • Quality
  • Professionalism
  • Convenience

Job Locations

Paul H.

Paul H. Job Checkin

Resolving a cooling issue on a Trane HVAC system in Sunnyvale, TX


Jeff M.

Jeff M. Job Checkin

System replacement


Jeff M.

Jeff M. Job Checkin

System replacement


Jeff M.

Jeff M. Job Checkin

5 ton downflow system replacement


Jeff M.

Jeff M. Job Checkin

System quote


Jeff M.

Jeff M. Job Checkin

System replacement


Paul H.

Paul H. Job Checkin

Performing system maintenance checkup on 4 systems in Dallas, TX


Paul H.

Paul H. Job Checkin

Performing system maintenance checkup on a Lennox cooling system in Mesquite, TX


Deborah V.

Deborah V. Job Checkin

4 TON 16 SEER AMANA COMPLETE SYSTEM REPLACEMENT

4 TON  16 SEER AMANA COMPLETE SYSTEM REPLACEMENT

Deborah V.

Deborah V. Job Checkin

INSTALLED A 5 TON FURNACE THANK YOU FOR YOUR BUSINESS

INSTALLED A 5 TON FURNACE

THANK YOU FOR YOUR BUSINESS

Deborah V.

Deborah V. Job Checkin

5 TON 16 SEER SINGLE STAGE COIL, CONDENSER, FURNACE

5 TON 16 SEER SINGLE STAGE COIL, CONDENSER, FURNACE

Deborah V.

Deborah V. Job Checkin

4 TON HEAT PUMP AND AIR HANDLER 16 SEER SINGLE STAGE

4 TON HEAT PUMP AND AIR HANDLER 16 SEER SINGLE STAGE

Deborah V.

Deborah V. Job Checkin

INSTALLED A 5 TON 16 SEER 2 STAGE SYSTEM

INSTALLED A 5 TON 16 SEER 2 STAGE SYSTEM

Paul H.

Paul H. Job Checkin

Repairing a Trane condenser in Garland, TX

Repairing a Trane condenser in Garland, TX

Jeff M.

Jeff M. Job Checkin

Cleaned condenser coil on trane unit