Tech was knowledgeable and addressed concerns quickly. In addition answered and addressed all our concerns. I want Paul only to service our units.
Response from Rockwall One Hour Air Conditioning and Heating:
AWESOME!! Paul is very thankful for the amazing review and five stars. Please ask for Paul next time you need service. Thank you for your loyalty!!!
Overall Experience
Quality
Professionalism
Convenience
Outstanding work by Jeff and Conner!
Response from Rockwall One Hour Air Conditioning and Heating:
Thank you for your kind review about our team. We really appreciate it!
Overall Experience
Quality
Professionalism
Convenience
Very courteous, polite, professional, on time, care about safety and quality, addressed an issue about my system that could be dangerous. Got a rush order to fix it same day.
Response from Rockwall One Hour Air Conditioning and Heating:
Thank you for a great review about our technician. We appreciate your loyalty.
Overall Experience
Quality
Professionalism
Convenience
We appreciated Jeff’s thorough explanation of what needed to be done with our HVAC system and his willingness to educate us on our options.
Response from Rockwall One Hour Air Conditioning and Heating:
AWESOME!! Jeff is very thankful for the amazing review and five stars. Please ask for Jeff next time you need service.
Overall Experience
Quality
Professionalism
Convenience
Jeff is always a pleasure to deal with!
Response from Rockwall One Hour Air Conditioning and Heating:
Jeff appreciates the kind words and five stars. Please ask for Jeff next time you need service.
Overall Experience
Quality
Professionalism
Convenience
Rockwall One Hour has always been there for us. They do a great job and we appreciate everything they do!!
Response from Rockwall One Hour Air Conditioning and Heating:
Thank you for the five star review. We appreciate your loyalty.
Overall Experience
Quality
Professionalism
Convenience
I had a service call on my AC condenser unit. Was expecting the worse, but was only the capacitor. Was covered under my home warranty. Same day service, arrived on time, was informed what was being done. Great!
Response from Rockwall One Hour Air Conditioning and Heating:
Thank you for a great review about our technician. We appreciate your loyalty.
Overall Experience
Quality
Professionalism
Convenience
Response from Rockwall One Hour Air Conditioning and Heating:
We appreciate your loyalty.
Overall Experience
Quality
Professionalism
Convenience
Randy was great. Had the issue fixed quickly and offered information to avoid these problems in the future. Great experience.
Response from Rockwall One Hour Air Conditioning and Heating:
AWESOME!! Randy is very thankful for the amazing review and five stars. Please ask for Randy next time you need service.
Overall Experience
Quality
Professionalism
Convenience
Great service! Very friendly and helpful. Such a quick and easy fix! Thank you!
Response from Rockwall One Hour Air Conditioning and Heating:
Perfection is what we strive for! Thank you.
Overall Experience
Quality
Professionalism
Convenience
Response from Rockwall One Hour Air Conditioning and Heating:
We appreciate your business.
Overall Experience
Quality
Professionalism
Convenience
The technician was friendly, courteous and was able to express the issues with our AC unit and give me options.
Response from Rockwall One Hour Air Conditioning and Heating:
Thank you for a great review about our technician. We appreciate your loyalty.
Overall Experience
Quality
Professionalism
Convenience
At this house, we always turn to Paul Horvath. What a great tech and troubleshooter. And the good thing is that he always sits down and tells us what is going on with our system. Every time. And so reliable and always does what he says he is going to do. Paul is the best.
Response from Rockwall One Hour Air Conditioning and Heating:
AWESOME!! Paul is very thankful for the amazing review and five stars. Please ask for Paul next time you need service.
Overall Experience
Quality
Professionalism
Convenience
Everything from beginning to end made it a good experience. The knowledge and kindness of Jeff and Paul softened the blow ! I would recommend One Hour AC & heating to anyone that wants to work with a honest, thoughtful and competent company.
Response from Rockwall One Hour Air Conditioning and Heating:
Thank you for your kind review about our team. We really appreciate it!
Overall Experience
Quality
Professionalism
Convenience
Response from Rockwall One Hour Air Conditioning and Heating:
We appreciate your business.
Overall Experience
Quality
Professionalism
Convenience
Resolving a cooling issue on a Trane HVAC system in Sunnyvale, TX
Performing system maintenance checkup on 4 systems in Dallas, TX
Performing system maintenance checkup on a Lennox cooling system in Mesquite, TX
4 TON 16 SEER AMANA COMPLETE SYSTEM REPLACEMENT
INSTALLED A 5 TON FURNACE THANK YOU FOR YOUR BUSINESS
5 TON 16 SEER SINGLE STAGE COIL, CONDENSER, FURNACE
4 TON HEAT PUMP AND AIR HANDLER 16 SEER SINGLE STAGE
