Wonderful people to work with and great service is always provided. So thankful I found them!!
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They were professional quick to fix the issue and seemed knowledgeable. Definitely would recommend.
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Bobby and Brandon were very professional. They informed me during each step of the processes so I could understand the services they were providing. They were careful to clean up after they were finished. I appreciated all of the information they gave me and I felt were very honest with me. You have two employees who represent you well. I have also appreciated the service Nicole and Tori have provided as office support. They are friendly and helpful each time I have talked with them.
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Our family has trusted Napp for more than 20 years. We have a home warranty service but never utilize it for AC issues because we know that Napp is the best in our area and they stand behind their work. JD installed a new outside unit and helped find some issues in our attic that no-one else had previously discovered. They corrected the problems in a timely manner and delivered great customer service that we’ve come to expect from them. Thank you!
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Work was done professionally and correctly.
Response from Napps Cooling, Heating & Plumbing:
Thank you for a great review about our technician. We really appreciate it!
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Michael was awesome. Very professional, wore a mask and cleaned his feet each time in came in our home. He was very proficient in checking our furnace and so pleasant to be around. He is an asset to Napps.
Response from Napps Cooling, Heating & Plumbing:
Michael appreciates the great review and five stars. Please ask for Michael next time you need service. We appreciate your loyalty.
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Response from Napps Cooling, Heating & Plumbing:
We are glad you found our service excellent.
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Positive
Response from Napps Cooling, Heating & Plumbing:
We appreciate your business.
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Bobby and Justin did a clean, upright, and perfect job in fixing our plumbing woes.
Response from Napps Cooling, Heating & Plumbing:
Thank you for your kind review about our team. We really appreciate it!
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Service was quick and affordable!
Response from Napps Cooling, Heating & Plumbing:
We are glad you found our service great.
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Response from Napps Cooling, Heating & Plumbing:
Thank you for a great review about our technician. We appreciate your loyalty.
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Our AC was not working on a Sunday morning. We called our usual service (for 13 years) and the recorded message said "We will get back to you later." We called NAPPS and the AC people were at our house within minutes. Checked out unit and it was OK. Problem was the fluid drain was plugged and they called their plumping people who were here within minutes and fixed the problem. Prompt and courteous. After they left our old "former" service people called. Too late. I would recommend NAPPS to any and all who have a AC, Heating, or Plumbing problem. Most of these workers were Veterans. They were polite and knew what they were doing. Love our VETS.
Response from Napps Cooling, Heating & Plumbing:
Thank you for a great review about our technician and five stars. We appreciate your loyalty.
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Great service
Response from Napps Cooling, Heating & Plumbing:
We appreciate your business.
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Response from Napps Cooling, Heating & Plumbing:
Thank you for your kind review about our team. We really appreciate it!
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