1003 W Cotton St
Longview, TX 75604
(903) 758-6482

Local Reviews

Rated 4.9 out of 5 stars based on 143 customer reviews

Michael

Michael was knowledgeable about the work which needed to be done for maintenance and in the attic. He showed me pictures and explained what he was going to do. He answered my questions and made sure I had no other concerns. He was neat and careful to clean the areas where he had worked. He was polite, had a very good attitude and represents your company well.

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Best service ever!!!

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Great service

Excellent

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First time to do business with Napps. I am glad that you were selected to take care of us.

From start to finish we are well pleased with the whole service. Bobby and Sterling get thumbs up 👍🏻

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Great service it was very informative - great price

Great tech explained everything like the maintenance plan!

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Lives saved

After 4th trip and 2 people, problems were fixed...James did help me discover a gas leak by talking about carbon dioxide...


Response from Napps Cooling, Heating & Plumbing:

James appreciates the nice review and thank goodness he discovered the leak!

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Great Service!

The guys came to fix our heater/thermostat and stayed until it was completely done, even though they had to have a new thermostat brought from the warehouse. They could have said they’d finish the following Monday but knew it was getting cold that night so they stayed. Very friendly, competent and efficient! Will definitely use Napps again!


Response from Napps Cooling, Heating & Plumbing:

AWESOME!! These are the kind of reviews that we strive for as a business. Thank you for the great review and giving us a chance to earn your business.

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I have no complaints. Service and price is great.

Naps always gives me the best service. I appreciate how nice they are and always explain what they have done.


Response from Napps Cooling, Heating & Plumbing:

Thank you for the amazing review and most of all, your LOYALTY!

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Great service

Great service


Response from Napps Cooling, Heating & Plumbing:

Thank you for the nice review

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New AC unit installation

Great service. Very professional.


Response from Napps Cooling, Heating & Plumbing:

Thank you for the five stars and great review.

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Job Locations

Kenny D.

Kenny D. Job Checkin

Checking heat


Kenny D.

Kenny D. Job Checkin


Kenny D.

Kenny D. Job Checkin

Checking heat


Michael D.

Michael D. Job Checkin

Kilgore Texas diagnosing a rooftop and Lennox heating system.


Michael D.

Michael D. Job Checkin

Longview Texas diagnosing a heat pump issue.


Michael D.

Michael D. Job Checkin


Kenny D.

Kenny D. Job Checkin

Pm on heating


Michael D.

Michael D. Job Checkin

Longview Texas diagnosing a heat craft freezer.


Michael D.

Michael D. Job Checkin

White Oak Texas performing preventative maintenance.


Kenny D.

Kenny D. Job Checkin

Checking heat


Michael S.

Michael S. Job Checkin


Kenny D.

Kenny D. Job Checkin

Pm on heating


James P.

James P. Job Checkin

Doing the quarterly pms today


Kenny D.

Kenny D. Job Checkin

Replacing combustion motor


Kenny D.

Kenny D. Job Checkin

Checking freezer