1003 W Cotton St
Longview, TX 75604
(903) 758-6482

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Local Reviews

Rated 4.9 out of 5 stars based on 152 customer reviews

Same day service. Professional and polite team members


Response from Napps Cooling, Heating & Plumbing:

Thank you for an outstanding review and your loyalty. We really appreciate it!

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Great Service

Very Knowledgeable


Response from Napps Cooling, Heating & Plumbing:

Thank you – we always aim to please.

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Great and fast service !

Had a sink that was stopped up and 15 mins their here working on it! Fixed the problem very quickly. Will be using them from here on out.


Response from Napps Cooling, Heating & Plumbing:

Thank you for your loyalty. We really appreciate it.

  • Overall Experience
  • Quality
  • Value
  • Convenience

Great service


Response from Napps Cooling, Heating & Plumbing:

Thank you – we always aim to please.

  • Overall Experience
  • Quality
  • Value
  • Convenience

figured out problem after multiple plumbers

Bobby was able to fix problem on water heater after multiple plumber had came out and failed to fix water heater. Very nice dependable service. The company I work for also uses the Napps and never have an issue with them unlike some company’s in pass.


Response from Napps Cooling, Heating & Plumbing:

Thank you for being so complimentary about our staff. We really appreciate it.

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Paul was very pleased with the price and service.

Bobby installed a water heater at my church. When I saw his good work and spirit I wanted to call Napps again when I had a plumbing need at my house.


Response from Napps Cooling, Heating & Plumbing:

Thank you for your kind review about Bobby. We really appreciate it! Please ask for Bobby next time you need service.

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Great service

Great service!


Response from Napps Cooling, Heating & Plumbing:

We appreciate you!

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Great service


Response from Napps Cooling, Heating & Plumbing:

Thank you for the five star review

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Best costumers care

Real honest people definitely great service. Very happy with the service and the technicians knowledge


Response from Napps Cooling, Heating & Plumbing:

Thank you for the kind words and five star review! We really appreciate it.

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Michael

Michael was knowledgeable about the work which needed to be done for maintenance and in the attic. He showed me pictures and explained what he was going to do. He answered my questions and made sure I had no other concerns. He was neat and careful to clean the areas where he had worked. He was polite, had a very good attitude and represents your company well.


Response from Napps Cooling, Heating & Plumbing:

Thank you for taking the time to write such a detailed review. We really appreciate it.

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Job Locations

David D.

David D. Job Checkin

Changing out a bad time clock and defrosting a freezer

Changing out a bad time clock and defrosting a freezer

James P.

James P. Job Checkin

Preforming the quarterly pms at a business in Longview


Justin S.

Justin S. Job Checkin

Successfully unclogged drain line.


Robert L.

Robert L. Job Checkin

Clearing drain line with sewer machines


David P.

David P. Job Checkin

Preforming a preventer maintaines on all air conditioners

Preforming a preventer maintaines on all air conditioners

David D.

David D. Job Checkin

Performing a preventative maintenance on all the air conditioning units

Performing a preventative maintenance on all the air conditioning units

Christopher B.

Christopher B. Job Checkin

Diagnosed and determined elements were shot on a water heater. Replaced with new lower element, all is now working properly at a Residential House in Longview


Justin S.

Justin S. Job Checkin

Successfully unclogged toilet in women’s bathroom.


David P.

David P. Job Checkin

Changing condenser fan motor on a Payne unit

Changing condenser fan motor on a Payne unit

David P.

David P. Job Checkin

We changing a condenser fan mother on a Payne unit


David P.

David P. Job Checkin


David D.

David D. Job Checkin

Working on an ice machine issue for a customer

Working on an ice machine issue for a customer

James P.

James P. Job Checkin

Taking down old duct

Taking down old duct

David P.

David P. Job Checkin

Replacing disconnect and a capacitor on and intertherm system in Gilmer, TX

Replacing disconnect  and a capacitor  on and intertherm system in Gilmer, TX

Andy M.

Andy M. Job Checkin

Replacing capacitor in an intertherm system in Gilmer, TX

Replacing capacitor in an intertherm system in Gilmer, TX