Maddox was the installer of the initial heat and air system in the home we purchased as second owners in 2005, and because that system has been excellent, we called Maddox for our new system, which was installed yesterday, 7/17/18. From our first contact,with Narciso Gonzales, to the installation by Odie Sandoval and Alex Beasley, we never for one minute doubted that the system Maddox installed would be appropriate for our needs, and that it would be installed correctly. Those three words---courtesy, professionalism, and knowledge epitomize the service we received. We are well aware that incorrect installation is the main cause of heating and cooling issues, and we thoroughly expect our unit will provide us a continuation of Maddox's great service. Thank you Narciso, Odie, and Alex. You are excellent representatives for your company.
Response from Maddox Services:
Narciso, Odie, and Alex are lost for words with this amazing review!! We are extremely happy that we were able to provide you with the level of service that you deserve.
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