We had 2 contractors look at our heat pump for a water leak in the ceiling. The 1st came twice and couldn’t be bothered to do anything beyond looking at the easiest possible solutions and collecting his fee; did not resolve the leak. Johnston’s thoroughly checked all parts of the system before diagnosing and fixing the problem - we have had no leaks since. They also checked for possible sources of refrigerant leakage and addressed a few areas that looked suspect (we had low refrigerant levels indicating a slow leak somewhere). Thanks to them for doing the job thoroughly the first time!
Response from Johnston's Heating & Cooling:
Thank you for a great review about our technician. We appreciate your loyalty.
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