I called Fire & Ice on a Saturday and was actually able to speak to someone. They passed my call along to Karl. Karl gave me a projected arrival time and arrived on time. He quickly diagnosed the issue, gave me several repair options and then fixed the problem. Fire & Ice will be our AC company from this point on!
Response from Fire & Ice HVAC, Inc:
Karl appreciates the great review and five stars. Please ask for Karl next time you need service.