Mason was very engaged and made us feel so at ease. He also explained everything he did and educated us on a few things! He was excellent in customer service and knowledge!!!!
I called at 7:30 AM and they were here within a half hour! The problem was solved and completed by 10:45!! The technician was nice and explained exactly what was wrong!! I would use this company again!! Thank you!!
If you are buying a new air conditioner and you are not using A-1 Heat & Air Conditioning - you are probably making a mistake. It's rare to see excellence from moment one until a project is done, but that is what we received from A-1. I specifically want to recognize Mason Menendez. Mason was the person who came to our home to provide us with our estimate. He was very respectful, thorough, and knowledgeable. He provided us with a very competitive quote and answered the questions we had until we fully understood the various options and could determine what was best for us. We had six different companies provide estimates for us, including one who said they were "the largest Daikin instillation in Orlando and even one who tried to rip us off with scare tactics, and two that used high-pressure sales. Mason Mednedez has such great integrity and provided us with an excellent experience. I told him my biggest concern was a high-quality installation. Mason promised me that he would be there himself with his team as part of the installation. They scheduled me quickly. On installation day they arrived on-time, were very friendly, hard-working and respectful of our home. We are very pleased with our new Daikin Fit System from A-1 Heat and Air. Mason is even coming back in a few days to make sure everything is working perfectly for us and to take care of a special request we had. Thank you Mason and everyone at A-1
Great experience. Tech spent time explaining things about my system which I did not know; technical as well as warranty considerations. Give this guy a big raise!
Very thorough and talked me through what he was doing and why. Worked on my house well past 6 pm on a Friday to make sure we'd have AC for the weekend.
Angelo was very knowledgeable and did excellent work and was very nice to speak with
Aaron was prompt and diagnosed the issue quickly. Made the repairs. Explaining everything as he went.
Angelo was polite and did an amazing job, was honest about where our system was.
Very professional.
Repaired an air conditioner for a customer in Ocoee.
Added refrigerant in an air conditioning unit for a customer in Apopka.
Added refrigerant in air conditioner for a customer in Casselberry.
Added refrigerant to an AC unit for a customer in Sanford.
Repaired an air conditioner for a customer in Ocoee.
Cleared an air conditioner drain line for a customer in Sanford.
Cleaned out drain line on AC system for a customer in Casselberry
Cleaned out drain line on a Daikin Fit AC system for a customer in Orlando.
Performed emergency service on an air conditioner for a customer in Orlando
Performed a maintenance on the air conditioner for a customer in Orlando.
Replaced air conditioner condenser fan motor for a customer in Orlando.
Repaired an air conditioner for a customer in winter park.
Repaired an air conditioner for a customer in Kissimmee.
Installed new Daikin fit system in customers house.
Repaired low voltage wire on air conditioner for a customer in Kissimmee.