Kevin and my first experience with Maddox was exceptional. I’m an HVAC Tecnician. So I’m a tradesman also. His desire to produce perfect work was evident to me. He went the extra mile. My installation of new equipment and repair of other was absolutely too-notch. Maddox has proven in one use and one visit to strive to please. The total price was a little of a surprise also. I’d been quoted more from two other places.
Response from Maddox Services:
Awesome!!! These are the kind of reviews that we pride ourselves on. Kevin is grateful for the kind words and five stars. Please ask for Kevin next time you need service. We appreciate your loyalty.
James did a thorough job finding the link, He knew it was there and used several different tools to find out where it was. It was in a hard to reach location and the leak was very small. Success, it was found and handled. Thank you James.
Response from Maddox Services:
AWESOME!! James is very thankful for the amazing review and five stars. Please ask for James next time you need service. We appreciate your loyalty.
Maddox was the installer of the initial heat and air system in the home we purchased as second owners in 2005, and because that system has been excellent, we called Maddox for our new system, which was installed yesterday, 7/17/18. From our first contact,with Narciso Gonzales, to the installation by Odie Sandoval and Alex Beasley, we never for one minute doubted that the system Maddox installed would be appropriate for our needs, and that it would be installed correctly. Those three words---courtesy, professionalism, and knowledge epitomize the service we received. We are well aware that incorrect installation is the main cause of heating and cooling issues, and we thoroughly expect our unit will provide us a continuation of Maddox's great service. Thank you Narciso, Odie, and Alex. You are excellent representatives for your company.
Response from Maddox Services:
Narciso, Odie, and Alex are lost for words with this amazing review!! We are extremely happy that we were able to provide you with the level of service that you deserve.
Pressured up propane line and found a small leak where flex line connects to flare adapter inspected flare adapter and flex. Tightened down and checked for leaks for family in Larue Tx
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