Of course the a/c went out just before the 4th of July weekend. Preston went out of his way to remedy the situation.
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Our technician, Preston, is the best. He explained everything that he will be doing during the visit and kept me informed of the progress.
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Preston did a great job performing the maintenance on our heating & cooling system. Sends videos and takes time to explain everything he finds. Very through and takes time to answer any questions I might have about the system.
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The company told me who was coming out and what would be done. The rep did not try to ask me to purchase anything that wasn’t needed but did mention additional things that should be done and would help and there was no pressure to pay for those I look forward to continuing to work with them sign up for the maintenance plan if you haven’t it’s worth it.
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Another great job done by Preston today! We appreciate his honesty and efficiency. Thank you!
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So thankful for 9 years of keeping our heat and AC in top shape!
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We had our biannual inspection and Preston found a couple of issues. He was professional, friendly, and throughout. We've been on Harris' maintenance plan for several years and I can't recommend them enough, they always take care of us without pushy sales tactics or technical jargon we can't understand. Up-front, honest, hard working company and techs.
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Preston was thorough and detailed. Explained everything he was doing.
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Preston was my technician and he did an incredible job. He explained every issue with my unit and physically showed me all of the issues as well before fixing anything so that I knew exactly what I was paying for. Incredible service and would recommend.
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Preston clearly answered all my questions and from what I saw did an extra thorough preventative maintenance. So happy we found Harris Air.
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Great, thorough service, Preston explained everything, and made it easy for us to understand.
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