I can not say enough great about my service Jose and Shawn were amazing. They kept us informed and explained the process and the new system completely. This was a great experience thank you
Response from Fire & Ice HVAC, Inc:
Awesome!!! These are the kind of reviews that we pride ourselves on. We appreciate your loyalty.
I have always been very happy with the service Shawn have given . He explain things and is respectful . His is very polite and helpful. Thank you
Response from Fire & Ice HVAC, Inc:
AWESOME!! Shawn is very thankful for the amazing review and five stars. Please ask for Shawn next time you need service. We appreciate your loyalty.
Fantastic, professional, and incredibly warm and friendly. Not to mention the quick response time! I also love the pre-arrival notification with photo, huge safety win. Walked me through everything patiently, answered my questions thoroughly, and was open and honest every step of the way. Frankly, when someone willingly sticks with a company and its leadership for 15 years, you know you're a great company to work for, your employees know it, and by extension so will your customers.
Response from Fire & Ice HVAC, Inc:
Awesome!!! These are the kind of reviews that we pride ourselves on. Our technician is grateful for the kind words and five stars.
Response from Fire & Ice HVAC, Inc:
Thank you for the five-star review. We appreciate your loyalty.
Shawn was on time, pleasant and was 100% knowledgeable about my furnace. He gave me a brief explanation of what was checked, vacuumed and sanitized. I am confident that when the cold temps come, my furnace will be ready.
Response from Fire & Ice HVAC, Inc:
Shawn appreciates the great review and five stars. Please ask for Shawn next time you need service. We appreciate your loyalty.
We have been customers for a long time so this is not our first time doing business with Fire & Ice. The top notch service, expertise, and installation that we experienced today are the same high quality that Fire & Ice has always delivered to us. They stand behind their products, always look out for our best interest, and treat us like we are their only customer. We appreciate how responsive they are and the recommendations they make. We could not be happier and will never call anyone else for service or any other need we may have.
Response from Fire & Ice HVAC, Inc:
Perfection is what we strive for! Thank you. We appreciate your loyalty!!
Fast, friendly service. Knowledgeable folks.
Response from Fire & Ice HVAC, Inc:
We really appreciate the 5 Star Review.
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