July 21 2022- Chris serviced our AC unit inside and out. He was very knowledgeable and explained everything. I am very happy with their service and Chris was awesome.
Kennis is the absolute best service tech we have ever had from any company. His focus is customer first and he is a strong reason why I am a D&D customer for 13 years.
Chris is a very polite and knowledgeable technician who examined our furnace today. I wish all repair technicians were like him. Please make sure he does not go elsewhere!
Chris is knowledgeable, quiet except when answering a question and generally helpful. I know that when my new furnace is installed I will have the same confidence as I have now with this cleaning. Thanks.
On time, very efficient. Original system still working fine thanks to D & D.
Technician was very nice and polite. Informed me of everything he checked and the status of each.
Would like to have had a receipt.
Response from D & D Heating & Cooling Inc:
Hi Linda, thank you for the review. We have switched to tablets and the employees have no way of printing in the field. Tony should have offered you the alternative to print and send the work order in addition to emailing you the work order as well. Let me know if that wasn't offered and we can send you a copy.
Performing preventative maintenance inspection on a Rheem heat pump in Macungie, PA
Installed defrost control and sensors on an American standard heat pump in Macungie, PA
Performing preventative maintenance inspection on a Lennox heat pump in Macungie, PA
Performing preventative maintenance inspection on a York gas furnace in Macungie, PA
Replaced inducer motor for luxaire gas furnace.
Performing preventative maintenance inspection on a Lennox heat pump in Macungie, PA
Performing preventative maintenance inspection on a Lennox gas furnace in Macungie, PA
Performing preventative maintenance inspection on a Ducane heat pump in Macungie, PA
Replaced 4" elbow on Lennox Furnace vent
Performing preventative maintenance inspection and cleaning on a Kenmore gas boiler in Macungie, PA
Annual maintenance on Lennox gas furnace. Cleaned humidifier and replaced water panel.
Performing preventative maintenance inspection on a Goodman heat pump in Macungie, PA
Replaced indoor fan motor on Lennox heat pump.
Performing preventative maintenance inspection on a Rheem heat pump in Macungie, PA